eLayaway

Need Help?

If you are unable to locate your ticket invoice information contact the Jaguars Ticket Office at 877-4-JAGS-TIX.

Contact eLayaway Customer Support at 877.352.9292 for any information regarding the eLayaway process.

Jacksonville Jaguars
Cancellation Policy
If you are an existing Jaguars ticket holder on a multi-year contract, please contact the Jaguars Ticket Office for the specific policy and applicable fees.

For additional Jaguars ticket FAQs
click here.

Commonly Asked Questions

How much does membership cost?
Basic eLayaway membership is absolutely FREE. You can upgrade to eLayaway Advantage and build your credit for only $8.95 per month.

What does it cost to use eLayaway?
eLayaway only charges a one time transaction fee of 1.9% on the layaway total. That’s $1.90 for every $100 spent. eLayaway Advantage members are not charged any transaction fees.

How does eLayaway work?
eLayaway is an automated payment system that automatically drafts your bank account using ACH technology provided by HSBC Bank. After selecting a product and payment schedule, your payments are automatically deducted until the purchase is complete. Once the purchase is complete, your product is shipped to your doorstep.

Is my money secure with eLayaway?
We understand how important it is for your money to be secure. We have partnered with HSBC to keep your money safe. HSBC is an FDIC insured bank with over two trillion dollars in assets.

Your system holds customer sensitive information. What measures are taken to ensure that is safe from hackers?
Our system is monitored and scanned once a week by Control Scan's Verified Secure Vulnerability Scanning Service to ensure that our system is secure. We only collect essential information that is already printed on your personal checks.